Frequently Asked Questions

Everything you need to know about your BY FAR experience.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email containing a tracking link to monitor your shipment's progress in real-time.

What is your return policy?

We accept returns within 14 days of delivery. Items must be in their original condition, unworn, and with all security tags and packaging intact.

Do you ship internationally?

Yes, we offer worldwide shipping. Delivery times and costs vary depending on the destination country and will be calculated at checkout.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options such as Klarna and Apple Pay.

Are your products made of genuine leather?

Yes, BY FAR products are crafted from high-quality, ethically sourced Italian leathers and premium materials to ensure durability and style.

Can I change or cancel my order after it has been placed?

As we aim to process orders quickly, changes or cancellations are only possible within a very short window. Please contact our Customer Service team immediately for assistance.